Astsankhlam (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share when you visit our website, use our services, or interact with our content.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site and services.

1. Information We Collect

  • Personal Identification: Name, email, phone, billing address, age (if applicable).
  • Booking & Service Details: Services booked (therapy, yoga, chakra healing, retreats).
  • Payment Information: Processed securely via third-party gateways; we do not store full card details.
  • Health & Wellness Info: Voluntarily shared details (e.g., wellness goals, medical considerations).
  • Technical Data: IP, browser, device type, usage data via cookies/analytics.

2. How We Use Your Information

  • Manage bookings and sessions.
  • Process secure payments.
  • Send confirmations, reminders, and updates.
  • Provide personalized wellness recommendations.
  • Respond to inquiries and feedback.
  • Comply with legal requirements.

Note: We never sell your personal data to marketers or unrelated third parties.

3. Legal Basis (GDPR)

For EU/EEA residents, data is processed under:

  • Consent – voluntarily shared data.
  • Contract – service delivery.
  • Legal Obligation – when required by law.
  • Legitimate Interest – security, improvement, fraud prevention.

4. Data Storage & Security

We protect data using SSL encryption and secure servers. Payments are handled via PCI-DSS compliant gateways.

5. Sharing Your Information

  • With service providers (payments, hosting) to deliver services.
  • With legal authorities if required.

We never share health/wellness details without explicit consent.

6. International Data Transfers

Your data may be processed outside your country with safeguards (e.g., contracts, legal frameworks).

7. Your Privacy Rights

  • Access, correct, or delete your data.
  • Withdraw consent anytime.
  • Request data portability.
  • Object to certain processing.

Email us at support@astsankhlam.com to exercise your rights.

8. Cookies & Tracking

We may use cookies to enhance functionality and analyze traffic. You can disable cookies in your browser, but some features may be affected.

9. Data Retention

We keep your data only as long as necessary for the purposes outlined, unless longer retention is legally required.

10. Children’s Privacy

Services are for ages 18+. For minors, parental consent is required. We do not knowingly collect data from children without consent.

11. Updates to This Policy

We may update this Privacy Policy. New versions will be posted here with a revised “Effective Date.”

12. Contact Us

Astsankhlam
Email: support@astsankhlam.com
Website: www.astsankhlam.com

Note: This Privacy Policy is governed by the laws of India, with respect for local data protection laws in your jurisdiction.